Dealing with risks in patient care

Quality management

Dr. Jacqueline Anft

Qualitätsmanagement

Marsbruchstrasse 162a
44287 Dortmund

Phone: 0231 -913019-685
Mail: gro.lwl@tfna.enileuqcaj

QM, stellv. Ärztliche Direktorin, stellv. Pflegedirektorin, Oberärzt:innen, psychotherapeutische Fachleitung

Conference frequency: monatlich

Risk management

Jacqueline Anft

Qualitätsmanagement

Marsbruchstrasse 162a
44287 Dortmund

Phone: 0231 -913019-685
Mail: gro.lwl@tfna.enileuqcaj

QMB, Stationsleitung PED Akutstation, Oberarzt, Sicherheitsbeauftragter, Fachkraft für Arbeitssicherheit, Fachtherapeut

Conference frequency: jährlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Qualitätsmanagement-Konzept (2021-06-10) Konzept Klinisches Risikomanagement (10.06.2021)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

Verfahrensanweisung Medizinisches Notfallmanagement (04.11.2022)

RM08

Regulated handling of custodial measures

Standard Vermeidung, Anwendung und Dokumentation freiheitsentziehender Maßnahmen und Zwangsbehandlung (22.02.2022)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
  • Multidisziplinäre Teambesprechungen
RM18

Discharge management

Verfahrensanweisung Entlassmanagement (15.09.2021)

Fault reporting systems

Conference committee

Conference frequency: bei Bedarf

Measures

Verbesserte Beschriftung der Sonderkost durch Caterer

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 08.02.2018

IF02

Internal evaluation of the received reports

taken bei Bedarf

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: bei Bedarf

No. Explanation
EF06

CIRS NRW (North Rhine and Westphalia-Lippe Medical Associations, North Rhine-Westphalia Hospital Association, North Rhine and Westphalia-Lippe Associations of Statutory Health Insurance Physicians, German Medical Association)