Dealing with risks in patient care

Quality management

Monika Hilbert-Jansen

Leitung Qualitätsmanagement

Wilhelmitorwall 8
38118 Braunschweig

Phone: 05353 -90-1451
Mail: ed.zpa-owa@nesnaJ-trebliH.akinoM

Geschäftsführer, Ärztlicher Direktor, Pflegedirektorin, Chefärzte aller Kliniken, Leitende Ärzte Allgemeinpsychiatrie, Betriebsratsvorsitzende, Leiterin Qualitätsmanagement

Conference frequency: monatlich

Risk management

Martin Eisoldt

Risikomanagementbeauftragter

Wilhelmitorwall 8
38118 Braunschweig

Phone: 05353 -90-1121
Mail: ed.zpa-owa@tdlosiE.nitraM

Martin Eisoldt

Risikomanagementbeauftragter

Wilhelmitorwall 8
38118 Braunschweig

Phone: 05353 -90-1121
Mail: ed.zpa-owa@tdlosiE.nitraM

Ärztin, Pflegekräfte, Finanzmanagement, Arbeitssicherheit, IT-Abteilung, Facilitymanagement, QM

Conference frequency: quartalsweise

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

VA II.1.11-1 Fehler- und Risikomanagement, VA II.1.11-2 Risikoidentifizierung und -bewertung (20.05.2021)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

VA III.1.4-1 Medizinisches Notfallmanagement (01.06.2016)

RM05

Pain management

Expertenstandard Schmerz (10.07.2019)

RM06

Fall prophylaxis

Expertenstandard Sturzprophylaxe (10.07.2019)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Standard Dekubitusprophylaxe (21.08.2020)

RM08

Regulated handling of custodial measures

Workflow im Krankenhausinformationssystem (01.05.2021)

RM09

Regulated handling of occurring malfunctions of devices

VA II.4.1-1 Reparaturaufträge, VA II.4.1-2 Wartungsmanagement (04.03.2019)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
  • Arzneimittelkommission
  • Suizidprävention
RM12

Use of standardised information sheets

RM18

Discharge management

VA III.1.2.4-1 Entlassung (06.09.2021)

Fault reporting systems

Conference committee

Conference frequency: monatlich

Measures

Hygienemaßnahmen, Suizidvermeidung, Personennotrufanlage, Medikation - Minimierung von Verwechslungsrisiken Medikation - Verbesserung der Dokumentationsqualität, Umgang mit aggressiven Patienten (PART-Schulungen)

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 20.05.2021

IF02

Internal evaluation of the received reports

taken monatlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: