Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: Yes |
URL
/tnemeganamsteatilauq/snu-rebeu/gizrem/ed.nekinilk-ghs.www//:sptth
Contact persons
Ulrich Kiefer
Qualitätsmanager
Phone:
06861
-705-1627
Fax: 06861-705-1810
Mail:
ed.nekinilk-ghs.gzm@refeik.u
Advocates
|
Anonymous input options exist: Yes Website of the contact form Anonyme Eingabemöglichkeit besteht über die Homepage der Klinik |
|
Patient surveys were conducted: No Permanente interne Befragungen werden durchgeführt |
| Referral surveys were conducted: No |