To the hospital’s home page

St. Elisabethen-Krankenhaus, Kinder- und Jugendpsychiatrie

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Viola Susanne Proft

Rückmeldemanagement

Phone: 07621 -416-8804
Mail: ed.eolnilk@gnudlemkceur

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No

im Brustzentrum