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Dr. Ebel Fachkliniken GmbH & Co. Vogelsbergklinik KG

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Karin Grygier

Qualitätsmanagement

Jean Berlit Straße 31
36355 Grebenhain

Phone: 06643 -701-467
Mail: ed.kinilkgrebslegov@reigyrg.k

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes