To the hospital’s home page

SRH Krankenhaus Oberndorf a.N.

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Aline Pletitsch

QMB

Phone: 07423 -813-210
Fax: 07423-813-7275
Mail: ed.hrs@hcstitelP.enilA

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes