Psychiatrische Tagesklinik Nidda-Bad Salzhausen

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No
Contact persons

Beschwerdemanagement

Aylin Aras

Kurstraße 2
63667 Nidda

Phone: 06032-702-1229
Mail: ed.uarettew-zg@sara.nilya

Advocates

Patientenfürsprecher

Edda Weber

Kurstraße 2
63667 Nidda

Phone: 06035-65-35
Mail: ed.enilno-@rebew.adde

Anonymous input options exist: Yes
Patient surveys were conducted: No
Referral surveys were conducted: No