Siloah St. Trudpert Klinikum

To the hospital’s home page

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes
Contact persons

Krankenhausdirektor

Ulrich Schulze


75115 Pforzheim

Phone: 07231-498-8901
Mail: ed.haolis@noitkerid

Advocates

ehrenamtliche Tätigkeit

Barbara Rentschler


75115 Pforzheim

Phone: 07231-4989260-
Mail: ed.haolis@rehcerpsreufnetneitap

Anonymous input options exist: Yes
Patient surveys were conducted: Yes

kontinuierliche Befragung
Referral surveys were conducted: Yes