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Maria-Theresia-Klinik, Fachklinik für Chirurgie und Innere Medizin

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Josef Kramhöller

Hausleitung

Phone: 089 -7207-101
Fax: 089-7207-330
Mail: ed.kinilk-aisereht-airam@relleohmark.fesoj

Advocates

Daniela Göckeritz

Patientenfürsprecherin

Phone: 089 -7207-707
Mail: ed.hcabslettiwuen-suahneknark@ztirekceoG.aleinaD

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes