Complaint management
| Structured complaint management was introduced: No |
| Written concept exists: No |
| Handling of oral complaints is regulated: No |
| Handling of written complaints is regulated: No |
| Time targets for acknowledgement are defined: No |
|
Erste Bestätigung des Eingangs innerhalb des übernächsten Werktages, abschließende Klärung innerhalb 1 Woche |
URL
kitirk-bol-negnugerna/rehcuseb-netneitap-nretle-reuf/ed.kinilkrednik-krd.www//:sptth
Explanations
Abteilung Marketing
Contact persons
Arnd Dickel
Marketing
Wellersbergstraße 60
57072 Siegen
Phone:
0271
-2345442-
Mail:
ed.kinilkrednik-krd@lekcid.dnra
Advocates
Silke Schinz
Extern
Wellersbergstraße 60
57072 Siegen
Phone:
0271
-2345442-
Mail:
ed.kinilkrednik-krd@gnitrekram
|
Anonymous input options exist: Yes Website of the contact form |
|
Patient surveys were conducted: Yes Website for the patient survey |
| Referral surveys were conducted: Yes |