Structured complaint management was introduced: Yes |
Written concept exists: Yes |
Handling of oral complaints is regulated: Yes |
Handling of written complaints is regulated: Yes |
Time targets for acknowledgement are defined: Yes |
Nicolas Kiechle
Direktor Klinikmanagement komm.
Lindenallee 1
89312 Günzburg
Phone:
08221
-96-1721
Mail:
ed.urk-zg-nekinilk@elhceik.salocin
Andreas Mugler
Direktor Klinikmanagement
Lindenallee 1
89312 Günzburg
Phone:
08221
-96-1040
Fax: 08221-96-1114
Mail:
ed.urk-zg-nekinilk@relgum.saerdna
Anonymous input options exist: Yes |
Patient surveys were conducted: No |
Referral surveys were conducted: No |