Dealing with risks in patient care

Quality management

Frau Kristin Wilkes

Leitung Qualitäts- und Risikomanagement

Am Finkenhügel 1
49076 Osnabrück

Phone: 0541 -405-5112
Mail: ed.so-mukinilk@sekliW.nitsirK

Conference frequency:

Risk management

Kristin Wilkes

Leitung Qualitäts- und Risikomanagement


49028 Osnabrück

Phone: 0541 -405-5112
Fax: 0541-405-1099
Mail: ed.so-mukinilk@sekliW.nitsirK

Risikomanagement Kernteam: Ärztliche Direktion, Pflegedirektion, Ltg Personal und Recht Ltg Betriebswirtschaft und Finanzen Ltg Services und Technologien Ltg Unternehmensentwicklung Krankenhaushygiene Betriebsrat Interne Revision Compliance Med. Infrastruktur

Conference frequency: quartalsweise

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Organisationshandbuch (23.09.2024)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

Organisationshandbuch (23.09.2024)

RM05

Pain management

Organisationshandbuch (23.09.2024)

RM06

Fall prophylaxis

Organisationshandbuch (23.09.2024)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Organisationshandbuch (23.09.2024)

RM08

Regulated handling of custodial measures

Organisationshandbuch (23.09.2024)

RM09

Regulated handling of occurring malfunctions of devices

Organisationshandbuch (23.09.2024)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
  • Pathologiebesprechungen
  • Palliativbesprechungen
  • Qualitätszirkel
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

Organisationshandbuch (23.09.2024)

RM15

Preoperative, complete presentation of necessary findings

Organisationshandbuch (23.09.2024)

RM16

Procedure to avoid procedural and patient mix-ups

Organisationshandbuch (23.09.2024)

RM17

Standards for recovery and postoperative care

Organisationshandbuch (23.09.2024)

RM18

Discharge management

Organisationshandbuch (23.09.2024)

Fault reporting systems

Conference committee

Conference frequency: monatlich

Measures

Ziel ist die Erhöhung der Patientensicherheit. Durch Ziel ist die Erhöhung der Patientensicherheit. Durch eine frühzeitige Identifikation von möglichen Fehlerquellen und Einleitung von Maßnahmen sollen Schäden oder potentiellen Behandlungsfehler vermieden werden. Behandlungsfehler vermieden werden.

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 06.04.2023

IF02

Internal evaluation of the received reports

taken monatlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: monatlich

No. Explanation
EF03

KH-CIRS (German Hospital Association, German Nursing Council, German Medical Association)