Deutsches Rotes Kreuz Krankenhaus Lichtenstein Gemeinnützige GmbH

To the hospital’s home page

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes
Contact persons

QMB

Lysanne Schwanitz

Hartensteiner Straße 42
09350 Lichtenstein

Phone: 037204-321008-
Mail: ed.shk-krd@ennasyl.ztinawhcs

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes