Klinik Dr. Steib Betriebs GmbH

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes
Contact persons

Geschäftsführung

Silvia Schatz

Phone: 06174-93880-60
Mail: ed.biets-kinilk@ztahcs.aivlis

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes