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Zentrum für Kinder und Jugendliche Inn-Salzach, Kinder- und Jugendpsychiatrie

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Sabine Klust

Qualitätsmanagementbeauftragte

Vinzenz-von-Paul-Str. 14
84503 Altötting

Phone: 08671 -509-9837
Mail: ed.murtnezrednik@tsulk.s

Advocates

Nadine Keitzl

Patientenfürsprecherin

Vinzenz-von-Paul-Str. 14
84503 Altötting

Phone: 08671 -509-900
Mail: ed.murtnezrednik@rehcerpsreufnetneitap

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes