Dealing with risks in patient care

Quality management

Claudia-Christine Szulfer-Pollak, MHM

QMB

Bolardusstraße 20
26721 Emden

Phone: 04941 -94-1140
Mail: ed.k-e-u@kallop-refluzs.enitsirhc-aidualc

Conference frequency:

Risk management


26702 Emden

Phone: --

Conference frequency:

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

-siehe das DMS im Nexus Curator -Dok.-Nr. 20523 Verfahrensanweisung Beschwerdemanagement -Dok.-Nr. 22338 Vorlage M & M Konferenz (26.09.2025)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

-Dok.-Nr. 25286 Fortbildungskatalog 2025(?) S.14 (26.09.2025)

RM05

Pain management

-Dok.-Nr. 22689 Expertenstandard Schmerzmanagement in der Pflege -Dok.-Nr. 28568 "One Minute Wonder" Akuter vs Chronischer Schmerz (26.09.2025)

RM06

Fall prophylaxis

-Dok.-Nr. 22690 Expertenstandard Sturzprophylaxe in der Pflege -Dok.-Nr. 24620 Verfahrensanweisung Sturzprophylaxe -Dok.-Nr. 26517 Flyer Sturzprophylaxe (26.09.2025)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

-Dok.-Nr. 22683 Expertenstandard Dekubitusprophylaxe in der Pflege (01.12.2023)

RM08

Regulated handling of custodial measures

- (15.10.2023)

RM09

Regulated handling of occurring malfunctions of devices

-Meldung auftretender Fehlfunktionen von Geräten über das IT-Tool HSD Nova (Emden Medizintechnik) (26.09.2025)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
  • Palliativbesprechungen
  • Qualitätszirkel
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

OP-Planung (13.11.2016)

RM15

Preoperative, complete presentation of necessary findings

OP-Fall-Besprechung (12.11.2016)

RM16

Procedure to avoid procedural and patient mix-ups

-Dok.-Nr. 29148 Verfahrensanweisung sichere Patientenidentifikation -Dok.-Nr. Checkliste sichere Patientenidentifikation (26.09.2025)

RM17

Standards for recovery and postoperative care

Standard operating procedures (30.05.2017)

RM18

Discharge management

-Dok.-Nr. 22684 Expertenstandard Entlassungsmanagement in der Pflege (26.09.2025)

Fault reporting systems

Conference committee

Conference frequency: halbjährlich

Measures

Patientenidentifikationsarmbänder Team-time-out Vier-Augen-Prinzip bei Medikamenten Sicherheit im Umgang mit Medizinprodukten POCT-Beauftragte Anwendung von Assessmentinstrumenten Hygienemanagement strukturierte Fallbesprechungen

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 04.03.2024

IF02

Internal evaluation of the received reports

taken quartalsweise

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency:

No. Explanation
EF01

CIRS AINS (Professional Association of German Anaesthetists and German Society for Anaesthesiology and Intensive Care Medicine, German Medical Association)

EF13

DokuPIK (Documentation of Pharmaceutical Interventions in Hospitals at the Federal Association of German Hospital Pharmacists (ADKA)