Dealing with risks in patient care

Quality management

Johannes Bönsch

QMB

Wöllershof 1
92721 Störnstein

Phone: 09602 -78-0
Mail: ed.obdem@hcsneob.sennahoj

Ärztlicher Dienst, Pflegedienst, Verwaltung

Conference frequency: wöchentlich

Risk management

Bettina Hübner-Liebermann

Stabstelle RM

Wöllershof 1
92721 Störnstein

Phone: 0941 -941-0
Mail: ed.obdem@ofni

Ärztlicher Dienst, Pflegedienst, Verwaltung

Conference frequency: wöchentlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

QM-Handbuch, nach DIN EN ISO 9001:2015 (01.03.2018)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

QM-Handbuch, nach DIN EN ISO 9001:2015 (01.03.2018)

RM05

Pain management

QM-Handbuch, nach DIN EN ISO 9001:2015 (01.03.2018)

RM06

Fall prophylaxis

QM-Handbuch, nach DIN EN ISO 9001:2015 (01.03.2018)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

QM-Handbuch, nach DIN EN ISO 9001:2015 (01.03.2018)

RM08

Regulated handling of custodial measures

QM-Handbuch, nach DIN EN ISO 9001:2015 (01.03.2018)

RM09

Regulated handling of occurring malfunctions of devices

QM-Handbuch, nach DIN EN ISO 9001:2015 (01.03.2018)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Mortalitäts- und Morbiditätskonferenzen
  • (Kurven-)Visiten
RM12

Use of standardised information sheets

RM18

Discharge management

QM-Handbuch, nach DIN EN ISO 9001:2015 (01.03.2018)

Fault reporting systems

Conference committee

Conference frequency: wöchentlich

Measures

Notfall-Handys bei Stromausfall, Externe Ergotherapie mit Notfallrucksack (bezüglich Medikamente), Optionale Videoüberwachung der Krisenzimmer (nach Anordnung Arzt)

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 10.04.2019

IF02

Internal evaluation of the received reports

taken bei Bedarf

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: bei Bedarf

No. Explanation
EF03

KH-CIRS (German Hospital Federation, Action Alliance for Patient Safety, German Nursing Council, German Medical Association, National Association of Statutory Health Insurance Doctors)