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ARCHE Klinik

Complaint management

Structured complaint management was introduced: No
Written concept exists: No
Handling of oral complaints is regulated: No
Handling of written complaints is regulated: No
Time targets for acknowledgement are defined: No

Advocates

Johann de Buhr

Patientenfürsprecher

Robert-Blum-Str. 7-9
27574 Bremerhaven

Phone: 0471 -81815-
Mail: ed.enilnot@rhubednnahoj

Anonymous input options exist: Yes
Patient surveys were conducted: No
Referral surveys were conducted: No