Dealing with risks in patient care

Quality management

Susanne Backmeister

Klinikmanagerin / Leitung Prozess- und Qualitätsmanagement

Dahlenburger Straße 2 a
29549 Bad Bevensen

Phone: 05821 -80-3002
Mail: ed.kinilk-anaid@retsiemkcab.ennasus

Qualitätsmanagement, Geschäftsführung, Klinikmanagement weitere nach Bedarf und Thema

Conference frequency: monatlich

Risk management

Thomas Böhnke

Qualitätsmanagementbeauftragter


29544 Bad Bevensen

Phone: 05821 -80-3204
Mail: ed.kinilk-anaid@eknheob.samoht

Qualitätsmanagement, Geschäftsführung, Klinikmanagement weitere nach Bedarf und Thema

Conference frequency: monatlich

Risk management instruments and measures

No. Explanation
RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

Notfallkonzept - Vorgehensweise in Notfallsituationen (27.10.2023)

RM06

Fall prophylaxis

SOP Sturzprophylaxe (27.09.2023)

RM08

Regulated handling of custodial measures

Leitfaden des Amtsgerichts zur Anwendung unterbringungsähnlicher Maßnahmen (11.01.2018)

RM09

Regulated handling of occurring malfunctions of devices

SOP Umgang mit Medizinprodukten Anlag 1 und 2 (08.02.2023)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
  • Mortalitäts- und Morbiditätskonferenzen
  • morgendliche Übergabe Arzt-Pflege-Therapie; wöchentliche patientenbezogene Teambesprechungen Arzt-Pflege-Therapie
RM12

Use of standardised information sheets

RM16

Procedure to avoid procedural and patient mix-ups

SOP Patientenarmbändchen zur Identifizierung (27.10.2023)

RM18

Discharge management

SOP Prozess Entlassmanagement (10.07.2019)

Fault reporting systems

Conference committee

Conference frequency: andere Frequenz

Measures

- Optimierungs- und Beschwerdemanagement - Critical incident reporting System CIRS - Qualitätszirkel Risiko- und Chancenmanagement

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 05.07.2023

IF02

Internal evaluation of the received reports

taken jährlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken bei Bedarf

Conference committee

Conference frequency: jährlich

No. Explanation

Other

EF03

KH-CIRS (German Hospital Federation, Action Alliance for Patient Safety, German Nursing Council, German Medical Association, National Association of Statutory Health Insurance Doctors)