Dealing with risks in patient care

Quality management

Frau Petra Heidkamp

Qualitätsmanagement-, Risikomanagementbeauftragte

Plöner Str. 42
23701 Eutin

Phone: 04521 -802-406
Mail: ed.nitue-kes@pmakdieh

Pflege, Medizin, Therapie, Verwaltung, Haustechnik, IT, Patientenservice

Conference frequency: quartalsweise

Risk management

Petra Heidkamp

Qualitätsmanagement-, Risikomanagementbeauftragte

Plöner Str. 42
23701 Eutin

Phone: 04521 -802-450
Fax: 04521-802-450
Mail: ed.nitue-kes@pmakdieh

Pflege, Medizin, Therapie, Verwaltung, Haustechnik, IT, Patientenservice

Conference frequency: quartalsweise

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

CIRS, Risikobericht EVV (20.05.2022)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

CIRS (20.05.2022)

RM05

Pain management

CIRS, Risikobericht EVV (20.05.2022)

RM06

Fall prophylaxis

CIRS, Erhebung der Sturzdaten und Auswertung (20.05.2022)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

CIRS, Risikobericht EVV (20.05.2022)

RM08

Regulated handling of custodial measures

Qualitätssicherungsdokument: Umgang mit freiheitsentziehenden Maßnahmen (20.05.2022)

RM09

Regulated handling of occurring malfunctions of devices

Konzept Medizinproduktesicherheit, Verfahrensanweisung "Umgang mit Medizinprodukten" (20.05.2022)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
  • Mortalitäts- und Morbiditätskonferenzen
  • Palliativbesprechungen
  • Alterstraumatologisches Zentrum
  • geriatrische Teambesprechungen
RM12

Use of standardised information sheets

RM16

Procedure to avoid procedural and patient mix-ups

Patientenidentifikationsarmband (20.05.2022)

RM18

Discharge management

Qualitätssicherungsdokumente zum Thema "Entlassungsmanagement" (20.05.2022)

Fault reporting systems

Conference committee

Conference frequency: bei Bedarf

Measures

Kontinuierliche Maßnahmen zur Verbesserung der Patientensicherheit.

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 20.05.2022

IF02

Internal evaluation of the received reports

taken bei Bedarf

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken jährlich

Conference committee

Conference frequency: jährlich

No. Explanation

Other

EF03

KH-CIRS (German Hospital Federation, Action Alliance for Patient Safety, German Nursing Council, German Medical Association, National Association of Statutory Health Insurance Doctors)