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Paracelsus Krankenhaus

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: No
Handling of written complaints is regulated: No
Time targets for acknowledgement are defined: No

Contact persons

Monica Sauermann-Bergkamp

Qualitätsmanagement

Burghaldenweg 60
75378 Bad Liebenzell

Phone: 07052 -925-0
Mail: ed.suahneknark-suslecarap@ofni

Tobias Kollmar

Qualitätsmanagement

Burghaldenweg 60
75378 Bad Liebenzell

Phone: 07052 -925-2250
Mail: ed.suahneknark-suslecarap@ramllok.t

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes