Asklepios Fachklinikum Stadtroda TK Greiz

To the hospital’s home page

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes
Contact persons

Referentin der Geschäftsführung

Anna Schumm

Wichmannstr. 12
07973 Greiz

Phone: 036428-56-1121
Mail: moc.soipelksa@mmuhcs.a

Qualitätsmanagement

Liane Wolfin

Wichmannstr. 12
07973 Greiz

Phone: 036428-56-1183
Mail: moc.soipelksa@niflow.l

Advocates

Patientenfürsprecher

Elke Jäger

Wichmannstr. 12
07973 Greiz

Phone: 0151-25037311-
Mail: moc.soipelksa@adortdats

Anonymous input options exist: Yes
Patient surveys were conducted: Yes

- kontinuierliche interne Patientenbefragung - anaQuestra
Referral surveys were conducted: Yes