Complaint management
| Structured complaint management was introduced: Yes |
| Written concept exists: Yes |
| Handling of oral complaints is regulated: Yes |
| Handling of written complaints is regulated: Yes |
| Time targets for acknowledgement are defined: No |
Contact persons
Elvira Lange
Assistentin der Geschäftsführung
Dorfstraße 39
18516 Süderholz / OT Bartmannshagen
Phone:
038326
-52-460
Fax: 038326-52-121
Mail:
ed.nemmirg-suahneknark@egnal.e
Advocates
Mirian Sauer
Stationsleitung
Dorfstraße 39
18516 Süderholz / OT Bartmannshagen
Phone:
038326
-52-408
Fax: 038326-52-258
Mail:
ed.nemmirg-suahneknark@reuas.m
| Anonymous input options exist: Yes |
| Patient surveys were conducted: Yes |
| Referral surveys were conducted: Yes |