Beschwerde prüfen, Gespräch führen, schriftliche Beantwortung der Beschwerde, Gespräch mit Klinikteam, weitergehende Maßnahmen zur Behebung der Beschwerdeursache
No.
Explanation
IF01
Documentation and procedural instructions for handling the error reporting system are available
As of: 18.03.2024
IF02
Internal evaluation of the received reports
taken monatlich
IF03
Training of employees in handling the error reporting system and in implementing the findings from the error reporting system