Dealing with risks in patient care

Quality management

Frau Michaela Schulz

Leitung Qualitätsmanagement

Knappenstrasse 19
59071 Hamm

Phone: 02381 -18-71030
Mail: ed.mmah-latipsohneiram@zluhcs.aleahcim

Frau Michaela Schulz

Abteilung Qualitätsmanagement

Knappenstrasse 19
59071 Hamm

Phone: 0231 -18-71030
Mail: ed.mmah-latipsohneiram@zluhcs.aleahcim

Abteilungsleitersitzung auf Trägerebene - Matrixorganisation (2-wöchentliche Sitzung) Klinikleiterkonferenz auf Trägerebene (2-monatliche Sitzung) Betriebsleitungssitzungen (monatliche Sitzung)

Conference frequency: monatlich

Risk management

Michaela Schulz

Abteilung Qualitätsmanagement

Nassauerstraße 13 -19
59065 Hamm

Phone: 0231 -18-71030
Fax: 0231-18-1006
Mail: ed.mmah-latipsohneiram@zluhcs.aleahcim

Michaela Schulz

Abteilung Qualitätsmanagement

Nassauerstraße 13 -19
59065 Hamm

Phone: 0231 -18-71030
Fax: 0231-18-1006
Mail: ed.mmah-latipsohneiram@zluhcs.aleahcim

Abteilungsleitersitzung auf Trägerebene - Matrixorganisation (2-wöchentliche Sitzung) Klinikleiterkonferenz auf Trägerebene (2-monatliche Sitzung) Betriebsleitungssitzungen (monatliche Sitzung)

Conference frequency: monatlich

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

Intranet (02.05.2022)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

Intranet (02.05.2022)

RM05

Pain management

Intranet (02.05.2022)

RM06

Fall prophylaxis

Intranet (02.05.2022)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Intranet (02.05.2022)

RM08

Regulated handling of custodial measures

Intranet (02.05.2022)

RM09

Regulated handling of occurring malfunctions of devices

Intranet (02.05.2022)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
  • Palliativbesprechungen
  • Qualitätszirkel
  • Pathologiebesprechungen
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

Intranet (02.05.2022)

RM15

Preoperative, complete presentation of necessary findings

Intranet (02.05.2022)

RM16

Procedure to avoid procedural and patient mix-ups

Intranet (02.05.2022)

RM17

Standards for recovery and postoperative care

Intranet (02.05.2022)

RM18

Discharge management

Intranet (02.05.2022)

Fault reporting systems

Conference committee

Conference frequency: monatlich

Measures

Kontinuierliche Optimierung der Patientenversorgung durch Bearbeitung der CIRS-Meldungen sowie Umsetzung von identifizierten Verbesserungsmaßnahmen aus den Auditergebnissen.

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 24.08.2021

IF02

Internal evaluation of the received reports

taken monatlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken halbjährlich

Conference committee

Conference frequency: halbjährlich

No. Explanation
EF03

KH-CIRS (German Hospital Federation, Action Alliance for Patient Safety, German Nursing Council, German Medical Association, National Association of Statutory Health Insurance Doctors)

EF06

CIRS NRW (North Rhine and Westphalia-Lippe Medical Chambers, North Rhine Westphalia Hospital Association, North Rhine and Westphalia-Lippe Association of Statutory Health Insurance Doctors, German Medical Association, National Association of Statutory Hea