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Johanniter Tagesklinik Mölln

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Corinna Wagner

Qualitäts- und Beschwerdemanagement

Phone: 04152 -179-565
Fax: 04152-179-558
Mail: ed.supmaclativ@rengaW.anniroC

Anonymous input options exist: Yes

postalisch oder telefonisch
Patient surveys were conducted: No
Referral surveys were conducted: No