Structured complaint management was introduced: Yes |
Written concept exists: Yes |
Handling of oral complaints is regulated: Yes |
Handling of written complaints is regulated: Yes |
Time targets for acknowledgement are defined: Yes |
lmth.edrewhcseb-dnu-bol/rehcuseb-netneitap/ed.groegtknas.www//:sptth
Beschwerdestelle
Sophie Wagner
Phone: 0341-909-4400
Fax: 0341-909-1501
Mail: ed.groegtknas@ohcenetneitap
Beschwerdestelle
Sophie Schmidt
Phone: 0341-909-4400
Fax: 0341-909-1501
Mail: ed.groegtknas@ohcenetneitap
Chefarzt/ Patientenfürsprecher
Arved Weimann
Phone: 0341-909-2201
Fax: 0341-909-1501
Mail: ed.groegtknas@nnamiew.devra
Anonymous input options exist: Yes Website of the contact form |
Patient surveys were conducted: Yes |
Referral surveys were conducted: Yes |