GZW Diabetes-Klinik Bad Nauheim gGmbH

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Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes
Contact persons

Qualitätsmanagement

Aras Aylin

Ludwigstraße 37-39
61231 Bad Nauheim

Phone: 06032-702-1229
Mail: ed.uarettew-zg@sara.nilyA

Qualitätsmanagement

Anja Baader

Ludwigstraße 37-39
61231 Bad Nauheim

Phone: 06032-706-3224
Fax: 060032-706-3013
Mail: ed.uarettew-zg@redaab.ajna

Qualitätsmanagement

Hannes Aylin

Ludwigstraße 37-39
61231 Bad Nauheim

Phone: 06032-702-1229
Mail: ed.uarettew-zg@sara.nilyA

Advocates

Pateintenfürsprecher des Wetteraukreises für die GZW Diabetes-Klinik

Steffen Hensel

Ludwigstraße 37-39
61231 Bad Nauheim

Phone: 0160-4442047-
Mail: ed.uarettew-zg@lesneh.neffets

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes