Tagesklinik Ostholstein

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Complaint management

Structured complaint management was introduced: Yes
Written concept exists: No
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No
Advocates

Leitende Ärztin

Susanne Steinhoff

Rettiner Weg 30
23730 Neustadt i. H.

Phone: 04561-1011-
Mail: ed.nietslohtso-kinilksegat@ffohniets

Anonymous input options exist: Yes
Patient surveys were conducted: No
Referral surveys were conducted: No