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Sana Klinikum Biberach

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes
Explanations

SLB-Beschwerdemanagement@sana.de


Contact persons

Marina Bischof

Qualitäts- und klinisches Risikomanagement

Marie-Curie-Straße 4
88400 Biberach

Phone: 07351 -559800-
Mail: ed.anas@cb.tnemeganamsteatilauq

Anonymous input options exist: Yes

SLB-Beschwerdemanagement@sana.de
Patient surveys were conducted: Yes

Es werden regelmäßig Patientenbefragungen durchgeführt.
Referral surveys were conducted: Yes

Es werden regelmäßig Einweiserbefragungen durchgeführt.