Dealing with risks in patient care

Quality management

Dipl. Pflegewirtin (FH) Mechthild Ammermann

stellv. Pflegedirektorin/Leiterin Qualitäts- und Risikomanagement

Stadtrandstraße 555
13589 Berlin

Phone: 030 -3702-2322
Mail: ed.dsj@nnamremmA.dlihthceM

In unserer zentralen Arbeitsgruppe, QM Team, sind aus jeder Fachabteilung des Hauses Vertreter/Vertreterinnen benannt.

Conference frequency: quartalsweise

Risk management

Mechthild Ammermann

stellv. Pflegedirektorin/Leiterin Qualitäts- und Risikomanagement

Phone: 030 -3702-2322
Fax: 030-3702-2037
Mail: ed.dsj@nnamremmA.dlihthceM

In unserer zentralen Arbeitsgruppe, QM Team, sind aus jeder Fachabteilung des Hauses Vertreter/Vertreterinnen benannt.

Conference frequency: quartalsweise

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

QM Handbuch - aktuelle Fassung (06.04.2021)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

QM Handbuch (06.04.2021)

RM05

Pain management

QM Handbuch (06.04.2021)

RM06

Fall prophylaxis

QM Handbuch (05.06.2021)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

QM Handbuch (04.06.2021)

RM08

Regulated handling of custodial measures

QM Handbuch - aktuelle Fassung (06.04.2021)

RM09

Regulated handling of occurring malfunctions of devices

QM Handbuch - aktuelle Fassung (05.06.2021)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
  • Pathologiebesprechungen
  • Palliativbesprechungen
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

QM Handbuch - aktuelle Fassung (06.04.2021)

RM15

Preoperative, complete presentation of necessary findings

QM Handbuch - aktuelle Fassung (07.08.2021)

RM16

Procedure to avoid procedural and patient mix-ups

QM Handbuch - aktuelle Fassung (09.04.2020)

RM17

Standards for recovery and postoperative care

QM Handbuch - aktuelle Fassung (09.04.2021)

RM18

Discharge management

QM Handbuch - aktuelle Fassung (06.04.2021)

Fault reporting systems

Conference committee

Conference frequency: monatlich

Measures

Im Rahmen des QM Teams werden alle CIRS Meldungen analysiert, bewertet und Maßnahmen angeleitet. Auf Holdingebene werden die CIRS Meldungen riskobewertet und kommentiert.

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 09.04.2018

IF02

Internal evaluation of the received reports

taken monatlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken jährlich

Conference committee

Conference frequency: monatlich

No. Explanation
EF02

CIRS Berlin (Medical Association Berlin, German Medical Association, National Association of Statutory Health Insurance Doctors)