Structured complaint management was introduced: Yes |
Written concept exists: Yes |
Handling of oral complaints is regulated: Yes |
Handling of written complaints is regulated: Yes |
Time targets for acknowledgement are defined: Yes |
Leiterin Qualitätsmanagement
Bettina Hahne
Klosterstraße 14
66125 Saarbrücken
Phone: 0681-406-2898
Fax: 0681-406-2909
Mail: ed.mukinilksatirac@tnemeganamedrewhcseb
https://www.caritasklinikum.de/seelsorge-soziale-dienste/patientenfuersprecher/patientenfuersprecher-st.-theresia-
ehrenamtlicher Patientenfürsprecher
Gerd Kiefer
Klosterstraße 14
66125 Saarbrücken
Phone: 06897-799-0
Mail: ed.mukinilksatirac@ofni
Anonymous input options exist: Yes Website of the contact form |
Patient surveys were conducted: Yes |
Referral surveys were conducted: Yes |