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Werner-Schwidder-Klinik

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No

Contact persons

Rüdiger Blau

Verwaltungsdirektor

Phone: 07633 -93-6850
Fax: 07633-93-6960
Mail: ed.mukinilk-krap@beiltro.m

Anonymous input options exist: Yes
Website of the contact form
Patient surveys were conducted: No
Referral surveys were conducted: No