SRH Fachkrankenhaus Neresheim GmbH

Complaint management

Structured complaint management was introduced: Yes

Written concept exists: Yes

Handling of oral complaints is regulated: Yes

Handling of written complaints is regulated: Yes

Time targets for acknowledgement are defined: Yes

Jürgen Holub

Qualitätskoordinator

Phone: 07326 -9608-0
Fax: 07326-9608-115
Mail: ed.hrs@buloh.negreuj

Anonymous input options exist: Yes
Website of the contact form

Die Homepage verfügt über die Eingabemöglichkeit von Lob und Kritik und es gibt einen Beschwerdebriefkasten

Patient surveys were conducted: Yes

Referral surveys were conducted: Yes