To the hospital’s home page

Kliniken HochFranken - Klinik Naila

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No

Contact persons

Markus Hochmuth

stv. Vorstand

Hofer Str. 45
95119 Naila

Phone: 09251 -872-180
Mail: ed.neknarfhcoh-nekinilk@ofni

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: Yes