To the hospital’s home page

Psychiatrische Tagesklinik Neumünster gGmbH

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Kaltrina Avdullhari

Qualitätsmangement

Phone: 04321 -905-209
Fax: 04321-905-109
Mail: ed.smn-krd@irahlludva.anirtlak

Anonymous input options exist: Yes
Patient surveys were conducted: No
Referral surveys were conducted: No