Psychiatrische Tagesklinik Neumünster gGmbH

Dealing with risks in patient care

Quality management

Anna Rudolf-Laga

Koordinatorin Leiterin Qualtiätsmanagement

Parkstr. 17
24534 Neumünster

Phone: 04321-905-209
Mail: ed.smn-krd@agal-flodur.anna

Stationsleitungen Verwaltung Hauswirtschaft Küche Haustechnik Pflegedienstleitung Arzt

Conference frequency: quartalsweise

Risk management

Koordinatorin Leiterin Qualtiätsmanagement

Anna Rudolf-Laga

Phone: 04321-905-209
Fax: 04321-905-109
Mail: ed.smn-krd@agal-flodur.anna

Stationsleitungen Verwaltung Hauswirtschaft Küche Haustechnik Pflegedienstleitung Arzt

Conference frequency: quartalsweise

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

DENQP (Expertenstandards) lfd. Evulation (13.10.2019)

RM02

Regular further education and training measures

RM03

Employee surveys

RM12

Use of standardised information sheets

RM18

Discharge management

DENQP (Expertenstandards) lfd. Evulation (13.10.2019)

Fault reporting systems

Conference committee

Conference frequency: jährlich

Measures

Zeitnahe Umsetzung eingehender Fehlermeldungen sowohl aus dem Mitarbeiterkreis wie von Patientinnen und Patienten


No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 13.10.2019

IF02

Internal evaluation of the received reports

taken jährlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken jährlich

Conference committee

Conference frequency: jährlich


No. Explanation
EF02

CIRS Berlin (Medical Association Berlin, German Medical Association, National Association of Statutory Health Insurance Doctors)

EF03

KH-CIRS (German Hospital Federation, Action Alliance for Patient Safety, German Nursing Council, German Medical Association, National Association of Statutory Health Insurance Doctors)