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Fachklinikum Mainschleife

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No

Contact persons

Heike Brezina

Patientenverwaltung

Phone: 09381 -404-304
Fax: 09381-404-499
Mail: ed.efielhcsniam-mukinilkhcaf@anizerb.ekieh

Anonymous input options exist: No
Patient surveys were conducted: No
Referral surveys were conducted: No