Thure von Uexkuell Klinik

Complaint management

Structured complaint management was introduced: Yes

Maßnahme unseres QM

Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No
Explanations

Miriam Favaloro


Contact persons

QM

Miriam Favaloro

Bad Str.
79286 Glottertal

Phone: 07684-9069-199
Fax: 07684-9069-299
Mail: ed.kinilk-lleukxeu@orolavaF.mairiM

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No