Dealing with risks in patient care

Quality management

Dr. Ulrich Rosien

Kommissarischer Chefarzt der Medizinischen Klinik; Leiter Endoskopie;

Orchideenstieg 14
22297 Hamburg

Phone: 040 -51125-5010
Mail: ed.h-ki@neisor.u

gesamtes Krankenhaus

Conference frequency: quartalsweise

Risk management

Ulrich Rosien

Kommissarischer Chefarzt der Medizinischen Klinik; Leiter Endoskopie;

Phone: 040 -51125-5010
Fax: 040-51125-5011
Mail: ed.h-ki@neisor.u

Medizinische Klinik; Chirurgische Klinik; Anästhesie; Pflegedienst; Verwaltung

Conference frequency: quartalsweise

Risk management instruments and measures

No. Explanation
RM01

Comprehensive quality and/or risk management documentation (QM/RM documentation) is available

QMH (01.04.2021)

RM02

Regular further education and training measures

RM03

Employee surveys

RM04

Clinical emergency management

Diverse Notfalldokumente (Checklisten, Formulare) (01.04.2021)

RM05

Pain management

Leitfaden:Empfehlung zur SchmerztherapieAutor: PD Dr. M. Freitag; Dr. J-H Stork (01.04.2021)

RM06

Fall prophylaxis

Pflegestandard Sturzprophylaxe (basierend auf dem Expertenstandard Sturzprophylaxe) (29.04.2021)

RM07

Use of a standardised concept for pressure ulcer prophylaxis (e.g. “Expert Standard for Pressure Ulcer Prophylaxis in Nursing”)

Pflegestandard Dekubitusprophylaxe (basierend auf dem Expertenstandard Dekubitusprophylaxe) (01.06.2021)

RM08

Regulated handling of custodial measures

Verfahrensanweisung Umgang mit freiheitsentziehenden Maßnahmen (01.04.2021)

RM09

Regulated handling of occurring malfunctions of devices

Reparaturformular Medizintechnik (01.04.2021)

RM10

Structured implementation of interdisciplinary case discussions/conferences

Case review conference

  • Qualitätszirkel
  • Tumorkonferenzen
  • Mortalitäts- und Morbiditätskonferenzen
  • Pathologiebesprechungen
  • Palliativbesprechungen
RM12

Use of standardised information sheets

RM13

Application of standardised surgical check lists

RM14

Preoperative summary of predictable critical surgical steps, surgical time and expected blood loss

QMH (01.04.2021)

RM15

Preoperative, complete presentation of necessary findings

QMH (01.04.2021)

RM16

Procedure to avoid procedural and patient mix-ups

VA Maßnahmen zur Vermeidung von Patientenverwechselungen, VA Patientenidentifikation Endoskopie, Workflow Sichere Patientenidentifikation in der Aufnahme, VA Patientenidentität OP/Anästhesie (27.01.2021)

RM17

Standards for recovery and postoperative care

SOP postoperative Überwachung auf den Normalstationen (25.04.2021)

RM18

Discharge management

Verfahrensanweisung Sozial und EntlassmanagementSOP Entlassungsmanagement in der Pflege (12.01.2021)

Fault reporting systems

Conference committee

Conference frequency: quartalsweise

Measures

CIRS; Fehlermeldeformulare; Risikochecklisten sowie definierter Prozess zur Patientensicherheit.

No. Explanation
IF01

Documentation and procedural instructions for handling the error reporting system are available

As of: 01.10.2021

IF02

Internal evaluation of the received reports

taken monatlich

IF03

Training of employees in handling the error reporting system and in implementing the findings from the error reporting system

taken monatlich

Conference committee

Conference frequency: jährlich

No. Explanation

Other

Other

EF01

CIRS AINS (Professional Association of German Anaesthetists and German Society for Anaesthesiology and Intensive Care Medicine, German Medical Association, National Association of Statutory Health Insurance Doctors)