Structured complaint management was introduced: Yes |
Written concept exists: Yes |
Handling of oral complaints is regulated: Yes |
Handling of written complaints is regulated: Yes |
Time targets for acknowledgement are defined: No |
Patientenfürsprecherin
Elke Oppermann
34466 Wolfhagen
Phone: 05692-40-0
Mail: ed.lessaknekinilksierk@OFPOWKLK
Beschwerdebeauftragte
Loana Reith
34466 Wolfhagen
Phone: 05692-40-219
Mail: ed.lessaknekinilksierk@htieR.anaoL
Patientenfürsprecherin
Elke Oppermann
34466 Wolfhagen
Phone: 05692-40-0
Mail: ed.lessaknekinilksierk@OFPOWKLK
Anonymous input options exist: Yes persönl. Daten werden nicht abgefragt |
Patient surveys were conducted: No |
Referral surveys were conducted: No |