Kreisklinik Wolfhagen

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No
Contact persons

Patientenfürsprecherin

Elke Oppermann


34466 Wolfhagen

Phone: 05692-40-0
Mail: ed.lessaknekinilksierk@OFPOWKLK

Beschwerdebeauftragte

Loana Reith


34466 Wolfhagen

Phone: 05692-40-219
Mail: ed.lessaknekinilksierk@htieR.anaoL

Advocates

Patientenfürsprecherin

Elke Oppermann


34466 Wolfhagen

Phone: 05692-40-0
Mail: ed.lessaknekinilksierk@OFPOWKLK

Anonymous input options exist: Yes

persönl. Daten werden nicht abgefragt

Patient surveys were conducted: No
Referral surveys were conducted: No