To the hospital’s home page

AMEOS Tagesklinik Eutin

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No

Contact persons

Daniela Laatz

Qualitätsmanagerin

Janusstraße 5
23701 Eutin

Phone: 04561 -611-4250
Fax: 04561-611-4549
Mail: ed.soema@ztaal.aleinaD

Anonymous input options exist: Yes
Patient surveys were conducted: Yes
Referral surveys were conducted: No