Structured complaint management was introduced: Yes |
Written concept exists: Yes |
Handling of oral complaints is regulated: Yes |
Handling of written complaints is regulated: Yes |
Time targets for acknowledgement are defined: Yes |
Qualitätsmanagement
Katja Höhne
Christianistraße 1
04860 Torgau
Phone: 03421-772017-
Mail: ed.uagrot-hkk@enheoh.ajtak
Arzt im Ruhestand
Helmut Hönigschmid
Christianistraße 1
04860 Torgau
Phone: 0152-51918236-
Mail: moc.liamg@dimhcsgineoh.h
Anonymous input options exist: Yes Website of the contact form |
Patient surveys were conducted: Yes Website for the patient survey - jährlich mind. 1x auf jedem Bereich/ Station |
Referral surveys were conducted: Yes - im Brustzentrum |