Complaint management

Structured complaint management was introduced: No
Written concept exists: No
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: No

Contact persons

Claudia Toporski

Geschäftsführerin

Phone: 0461 -50323-13
Fax: 0461-50323-23
Mail: ed.zipsoh-nenirahtak@iksropot.aidualc

Anonymous input options exist: No
Patient surveys were conducted: No
Referral surveys were conducted: No