Schön Klinik Eckernförde

Complaint management

Structured complaint management was introduced: Yes

Written concept exists: Yes

Handling of oral complaints is regulated: Yes

Handling of written complaints is regulated: Yes

Time targets for acknowledgement are defined: Yes

Qualitätsmanagement Abtl.

Qualitätsmanagement

24340 Eckernförde

Anonymous input options exist: Yes
Website of the contact form

zusätzlich Feedbackkarten

Patient surveys were conducted: Yes

Referral surveys were conducted: No