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Hans Carossa Klinik Stühlingen

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: No
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Inge Kerscher-Habbaa

Ärztlicher Leitung

Hauptstr. 19
79780 Stühlingen

Phone: 07744 -930-300
Mail: ed.kinilk-assorac@ofni

Anonymous input options exist: Yes
Patient surveys were conducted: No
Referral surveys were conducted: No