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Psychiatrisches Krankenhaus Rickling

Complaint management

Structured complaint management was introduced: Yes
Written concept exists: Yes
Handling of oral complaints is regulated: Yes
Handling of written complaints is regulated: Yes
Time targets for acknowledgement are defined: Yes

Contact persons

Thomas Kühne

Sozialpädagoge

Daldorfer Straße 2
24635 Rickling

Phone: 04328 -18-180
Fax: 04328-18-369
Mail: ed.murtnezsehcsirtaihcysp@samoht.enheuk

Michael Kosmahl

Sozialpädagoge

Daldorfer Straße 2
24635 Rickling

Phone: 04328 -18-180
Fax: 04328-18-369
Mail: ed.nierevsednal@leahcim.lhamsok

Anonymous input options exist: Yes

Schriftliche Abgabe in dafür vorgesehene Briefkästen und in der Poststelle des Psychiatrischen Zentrums.
Patient surveys were conducted: No
Referral surveys were conducted: No